Absolutely! You can easily swap between flavor profiles in your account. If you’re ever having any challenges, just email us, and we’ll be more than happy to help.

No problem! You can change your shipment frequency or size. If it’s too much coffee, you can switch to a smaller size or choose a frequency like every 5, 6, 7, or 8 weeks. If it’s not enough, you can always bump up your size. If you’re having any challenges, send us a message, and we’ll be more than happy to assist.

Easy. Just hop onto your account and hit the cancel button. We won’t stop you (though we’ll be a little sad). If you’re ever having any issues, send us a note and we’ll be more than happy to help.

We only work with Canadian roasters! Last year we featured over 50 different Canadian, small-batch coffee roasters. We want you to be able to support the talented craft roasters all around Canada!

These roasters source their coffee from all over the world—usually through direct trade models that are transparent and equitable, often paying more than the fair-trade minimums.

Being an ethical company is a huge priority for us. We want to ensure that coffee remains a sustainable industry for years to come. Unfortunately, many of the current purchasing methods don’t account for the production costs for farmers, making coffee a non-viable opportunity for some producers.

Some examples of this can be found here (we featured three different producers from Mataquescuintla in our November 2021 issue and have bought from them for the past three years) or here (showing the breakdown of some of our coffees vs. Fair Trade). You can read about why transparency is important to us here.

We’re based in Toronto, Ontario, Canada! Shipping is free for all gifts and subscriptions. Plus, subscribers get free shipping via bundling on everything else in our store—one of the perks of being a subscriber!

Take a read through our FAQ here.